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Tuesday, March 01, 2005

Revelations...

Yesterday was one of those days where I was reminded that not everyone thought like me.
One of the people I know (lets call him Mr. X) has recently purchased a 3G phone (Sony Ericsson Z1010) via yahoo auctions.
I'll try to "borrow" it from him to bring to MB362 on Wednesday.

And here's the best part.
There's no 3G SIM CARD! Even though Singtel has officially launched its 3G services and the price of making a video call is the same as the price of making a voice call (for now at least).
The amazing thing was that he just upgraded his SIM card yesterday from a 2.5G one to... well, a newer 2.5G SIM card. The reason given? Singtel requires people to pay for upgrading their sim cards to 3G UNLESS consumers purchase a 3G phone from them.

Now here's one of the most idiotic barriers to adoption I've ever come across (to me at least).
SALES STAFF.
Here they are trying to get people to adopt 3G,
a loyal customer of many years tries to upgrade his SIM card, and they tell him he can't do it UNLESS he pays a fee?
The final result was that he just continued using 2.5G service on a 3G phone.
When this researcher asked him why not just pay the one time fee and upgrade, the answer was that he didn't need 3G services. The reason he bought the phone was because of a larger screen with more visible words.

Oh well, to each his own...

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